SUMMARY

• Around eight years of experience with emphasis on Quality Assurance of web based and client/server applications in Property & Casualty, Telecommunications, Pharmaceutical and Finance sectors.
• Proficient in Analysis, Process design, Implementation, Trouble shooting, Testing, User trainings and hands on experience as lead tester
• Analysis of Business Requirements, Test Scenarios, Test Cases, Manual & Automation Testing and Documentation
• Experience in the complete software development life cycle (SDLC), System Analysis, Design, Development, Testing and End User Training.
• Excellent Project coordination and communication skills.
• Capability to adapt and learn new tools, techniques and approaches.
• Performed System Testing including Functional, Regression, and Performance Testing usingautomated software testing tools such as QuickTestPro (QTP) / UFT, Win Runner and Test Director.
• Proficient in Manual testing using Mercury Tools like Quality Center
• Formulated Test Plans based on the User Requirement Documents and System documents for the Functional, Regression, Load, Performance and User Acceptance Testing.
• Problem solving and Tracking Bug Reports using Bug tracking Tools like HP ALM Quality Center 11.00 (Test Director), JIRA andRational Clear Quest.
• Unit, Integration, Functional, database, Regression, User Acceptance, Performance and Stress testing for applications in insurance, telecom, pharmaceutical and financial Industry.
• Identify gaps in documentation and deliverables resulting in top - quality, defect-free deliverables
• Managing testing effort of high profile projects using Agile and Waterfall methodologies
• Ability to collaborate with on shore / off shore testers, developers, project managers and other team members in testing complex projects.
• Work with Project Manager to build realistic estimates and obtain management support for the time, resources and budget required to perform the testing
• Provide leadership and framework to actively identify needs and resolve critical issues.
• Performing Mobile Web browser testing on different browsers like IE, Mozilla, Chrome and Safari.
• Testing Mobile web based application on different devices like Android, IOS, tablets etc.
• Executing automation scripts using Selenium tool
• Using Share Point to manage my project specific documents & reports.

TECHNICAL SKILLS

Testing Tools: HP Quick Test Professional 11.0 / / UFT 11.5, Selenium, Win Runner, Load Runner

Bug tracking Tools: HP ALM Quality Center 11.00 (Test Director), JIRA, Rational Clear Quest.

Languages: HTML, SQL, PL/SQL, C/C++, JAVA

Operating Systems: Windows 7, Windows 95/98/2000/XP, Windows Server 2003, Windows Vista, UNIX/Linux

Databases: Oracle, SQL Server, MS Access

Web Technology: JSF, J2EE, .NET, XML

Office Tools: Microsoft Office Suite 97/2000/XP / 2010

PROFESSIONAL EXPERIENCE

Confidential, Berkeley Heights, NJ

Sr. QA Analyst / Lead

Responsibilities:

• Establishing QA Procedures and Preparing Test Plans based on client business, software and interface requirement specifications using Agile and Waterfall methodologies
• Work with Project Manager to build realistic estimates and obtain management support for the time, resources and budget required to perform the testing.
• Integrate with the Business and development team to have a walkthrough on different functionalities of the application.
• Specify requirements, test plan, test execution and defect tracking using HP ALM Quality Center 11.00.
• Analysis, design, implementation, execution and result analysis for Functional automation test scripts in HP Quick Test Pro (QTP) 11.0 / UFT 11.5 and Selenium
• Perform various testing to include black box testing and positive, negative and regression testing
• Perform Integration Testing and End to End testing to test optimum business functionality
• Track Defects and Interact with developers in resolving conflicting issues by raising CR (Change Request) using HP ALM Quality Center 11.00.
• Manage the entire defect tracking process to ascertain proper documentation of gaps, correct assignment and turnaround time of defects as well as proper promotion of code through environmental stages identifying and preventing missed code deployments.
• Attend scrum meetings and provide status reports to management. Provide leadership and framework to actively identify needs and resolve critical issues.
• Perform Internal Review for all the projects assuring that all the projects are in compliance to SOX audit and as per QA standards. Prepare all the documents to be compliance with Internal and external auditing
• Lead globally dispersed teams in developing appropriate testing strategies; defining and executing test plans and scripts; documenting testing results; and ensuring the resolution of defects.Involved in testing the application with the client for User Acceptance Testing.
• Perform Backend testing using SQL queries
• Performing Mobile Web browser testing on different browsers like IE, Mozilla, Chrome and Safari.
• Testing Mobile web based application on different devices like Android, IOS, tablets etc.
• Performed Web Service testing using SOAPUI to validate brokers before build release
• Developed test cases to validate rating algorithms for Tiering factors
• Validated end to end billing life cycle process of Quotes and policies for Invoices, Payments, Cancellations, ESB services, Inbound / Outbound Interfaces and automated Jobs
• Perform application Regression testing in CITRIX environment

Environment: HP ALM Quality Center 11.00, JIRA, HP QTP 11 / UFT 11.5, Selenium, MS-Excel, MS-Word, MS-Access, Windows XP & Windows 7, Citrix, Java, J2EE, Web Sphere, ORACLE 11i, AS-400, SOAP UI

Confidential, Middletown, NJ

QA Analyst

Responsibilities:

• Involved in design and development of the Test Plan for Testing the Application.
• Created the Manual scripts with help of specification documents and tested the application manually.
• Responsible for the Integration, Functional, System and Acceptance testing of the application.
• Responsible for testing the CTI, and Reports.
• Wrote SQL queries to retrieve data from the Oracle database.
• Reported the bugs, modifications and changes to developers in Quality Center.
• Involved in testing the application with the client for Customer Acceptance Testing.
• Tested IVR applications that are developed using VXML, Genesys technology.
• Experience working on applications using Direct Dialog or Natural Language.
• Worked in Voice tone platform. Interacted with Voice Tone operations support group during post-production issues.
• Worked as a team member for other external applications.

Environment: Quality Center 10.0, MS-Excel, Windows XP, TOAD, Java, J2EE, VXML, WEBLOGIC, ORACLE 9i/10g

Confidential, Summit, NJ

QA Analyst

Responsibilities:

• Designed and developed the test scenarios and test plans.
• Reviewed and updated the existing scripts as per the requirements.
• Performed GUI and functionality testing of the front-end screen.
• Reported, tracked, and maintained bugs in Quality Center.
• Performed Regression Test for the generation of reports.
• Performed User Acceptance Testing after various levels of testing (Unit, Integration and System)
• Performed Screen Navigation testing to ensure that the application is navigating as per the document provided.

Environment: Quality Center 9.2, Manual Testing, User Acceptance Testing, SAP- Business Warehousing (BW), Windows XP.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Involved in test requirement analysis and created functional specifications
• Analyzed system requirements and wrote test cases in excel sheet.
• Performed Functional, System Testing and Integration testing of the application.
• Performed back-end testing using SQL queries to check database and data integrity using TOAD.
• Using Win Runner tested the functionality and performed data driven tests and regression test of the web application
• Reported defects using Test Director.
• Verified fixes and closed bugs during regression testing.
• Reporting test execution status in the Bug Review Meetings on a weekly basis with the project group
• Summarized the test results in test analysis report according to the documentation standards.

Environment: HTML, XML, Oracle, TOAD, Win Runner, Test Director8.0, Rational Clear Quest, MS-Excel, Windows XP